Defining Human-Centered System Issues for Verifying and Validating Air Traffic Control Systems Kelly Harwood and Beverly Sanford CTA INCORPORATED, Moffett Field, CA, USA Abstract This report describes the assessment of the Traffic Management Advisor (TMA) conducted at the Denver Center and TRACON, January 11 - February 5, 1993. The assessment addressed the effectiveness of TMA for supporting various traffic management activities. At the Center, traffic management coordinators (TMCs) shadowed traffic operations, using TMA to make metering time and internal release decisions. At the TRACON, TMCs accessed TMA in an advisory mode for different planning activities such as staffing, distributing the traffic load, and changing the airport acceptance rate. These different opportunities for assessing TMA provide insight into TMA as a potential communication aid and planning tool.